Refund & Cancellation Policy

Effective Date: June 2026

Cancellation Policy

  • Service cancellation requests must be made before the scheduled service start time.
  • Once a caregiver, attendant, nurse, or healthcare professional has been assigned and dispatched, cancellation charges may apply.
  • Emergency services may not be eligible for cancellation.

Refund Policy

  • Refunds are processed only in genuine cases where services could not be delivered by Home Care Service.
  • Refund requests must be submitted within 7 days of the service date.
  • Approved refunds will be processed within 7–14 business days.
  • Any payment gateway charges, bank charges, or administrative fees may be deducted from the refund amount.

Non-Refundable Situations

Refunds will not be provided for:

  • Change of mind after service confirmation.
  • Service interruption caused by incorrect information provided by the client.
  • Services already rendered or partially completed.

Contact for Refunds & Cancellations

Home Care Service
A-80, G Block, Aya Nagar, Delhi – 110047

Phone: +91 8383089776

Website: homecareservices.online

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